Privacy Policy
How we collect, use, and protect your personal information
Last updated: September 2024
Introduction
At crisp-path, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you use our career services and visit our website.
By using our services or accessing our website, you consent to the practices described in this policy. We encourage you to read this document carefully to understand our approach to handling your information.
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us, including:
- Name and contact details (email address, postal address)
- Professional background information (work history, education, skills)
- Career objectives and preferences
- Communication records (emails, consultation notes)
- Payment information for service transactions
Automatically Collected Information
When you visit our website, we may automatically collect certain technical information:
- IP address and browser type
- Device information and operating system
- Pages visited and time spent on our website
- Referring website addresses
- Cookie data and similar tracking technologies
How We Use Your Information
We use the information we collect for the following purposes:
- To provide and deliver our career services
- To communicate with you about your enquiries and bookings
- To personalise your experience and improve our services
- To process payments and manage accounts
- To send relevant updates about our services (with your consent)
- To comply with legal obligations and protect our rights
- To analyse website usage and improve performance
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With service providers who assist us in delivering our services (subject to confidentiality agreements)
- When required by law, regulation, or legal process
- To protect the rights, property, or safety of crisp-path, our clients, or others
- In connection with a business transfer, merger, or acquisition
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When your information is no longer needed, we will securely delete or anonymise it.
Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Objection: Object to certain processing of your information
- Portability: Request transfer of your information to another service
- Withdrawal: Withdraw consent for processing based on consent
To exercise these rights, please contact us using the details provided below.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
Email: [email protected]
Address: Level 12, 350 Collins Street, Melbourne VIC 3000, Australia